Litter Robotic Troubleshooting: Fixing Widespread Litter-Robotic 3 Points

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The Litter-Robotic 3 is a wonderful machine for all cat house owners who wish to ceaselessly say goodbye to scooping litter. This machine is designed to allow you to dwell in an odorless house, regardless of having cats whereas utilizing much less litter than you’ll sometimes use. Its magnificence is that it takes care of all the litter scooping course of by following exact pre-programmed directions that permit correct functioning always.

Litter-Robot-3-with-cat-standing-insideLitter-Robot-3-with-cat-standing-inside
Litter Robotic 3 Points Solved.

Nonetheless, like most gadgets, the Litter-Robotic 3 may also encounter a number of points which will impede it from fulfilling its goal. To this finish, it’s important to know the most typical ones forward of time, so you possibly can rapidly resume residing in a nice house surroundings with happy cats.

These points are simply fixable, and it’s important to turn out to be aware of the steps wanted to repair them to be ready always. Let’s have a look at among the most widespread Litter-Robotic 3 points:

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1. Cat Sensor Troubleshooting

The Cat Sensor is a function that senses when the cat has entered or exited the globe. If the cat sensor breaks down, no different regular operate can happen. Having stated this, you have to to observe a number of easy steps to troubleshoot this problem.

  • First, you have to to press the Cycle button, which makes the unit cycle, and return to its Dwelling place – indicated by the strong blue mild.
  • Then press the Reset button, enabling you to regulate the cat sensor.
  • After this, press the globe’s high simply above the doorway. You are able to do so in a back and forth movement to see if the pink mild engages.
  • If it doesn’t, examine how your unit was positioned. To this finish, guarantee nothing is resting in your unit and that it’s not positioned towards a wall. It additionally must be positioned on a strong, degree floor.

What Occurs if the Litter Robotic Globe Jams?

If the Litter-Robotic globe jams, the motor will cease and reverse for a number of seconds. The unit will then attempt to cycle once more 3 times. If it can not cycle after three makes an attempt, the globe will return to the house place, and the management panel will flash yellow and pink or blue and pink lights.

There are some things you are able to do to troubleshoot a jammed Litter-Robotic globe:

1. Flip off the unit and unplug it.
2. Take away the bonnet.
3. Take away the globe.
4. Examine the globe for any particles that is perhaps caught on the skin.
5. Verify the within of the globe for any particles that is perhaps caught on the sifting mechanism.
6. Make it possible for the waste drawer is empty and correctly inserted.
7. Reassemble the unit and plug it again in.
8. Activate the unit.

If the globe continues to be jammed, you possibly can contact Litter-Robotic buyer help for assist.

Listed below are some further tricks to forestall your Litter-Robotic globe from jamming:

Use a high-quality, clumping litter.
Don’t overfill the globe.
Clear the globe and waste drawer often.
Verify the sensors and gears for any blockages.

Right here’s learn how to troubleshoot your jammed globe:

  • To reset the unit and have every little thing functioning accurately once more, you’ll first have to take away the bonnet and put it apart.
  • Additionally, you will have to take away the globe, paying consideration to not let it roll. What you’ll want to do subsequent is to examine if there’s any liquid accumulation or residue proper the place the globe often rests, with particular consideration to its high portion from the outside.
  • You should definitely examine for extreme litter and take away it if the case requires it. You will have to make sure there’s a most of 10 kilos of litter or fill it to the road.
  • When you’re carried out, put the globe and bonnet again in place, guaranteeing all 4 tabs are in place additionally. Lock the black key on the again of the globe into the pocket.
  • Plug within the energy provide and switch the unit again on. Your Litter-Robotic will carry out a cycle and return to its Dwelling place with the blue mild on.
Litter-Robot 3 ConnectLitter-Robot 3 Connect
Litter Robotic 3 Has Lights to Point out points.
Screenshot of a comment that reads "I finally broke down and got one...I didn't think my 2 Floppycats would use it, but they do. Best money ever spent!!! Love it!!! What a time saver."Screenshot of a comment that reads "I finally broke down and got one...I didn't think my 2 Floppycats would use it, but they do. Best money ever spent!!! Love it!!! What a time saver."

3. Fixing a Unfastened Gear on Your Litter-Robotic

Your unit can also have a unfastened or free spinning gear and no globe motion. On this case, it seems that the set screw has come unfastened, and you have to a 3mm hex wrench to repair it.

  • First, you have to to unplug the unit, take away the globe, and press on the black gear situated on the facet. If it strikes, you possibly can proceed the steps.
  • You will have to find the shaft connected to the gear – that’s the place you may as well discover the screw, and in case you can see it immediately, you possibly can skip on to utilizing the wrench.
  • For those who don’t see it, you possibly can activate the ability and look ahead to the flat facet to rotate into the place that means that you can see the set screw. The flat facet of the shaft needs to be dealing with you.
  • As soon as aligned, flip off the ability and unplug your Litter-Robotic.
  • Utilizing your 3mm hex wrench, tighten the screw by turning it to the proper.
  • When it’s tight sufficient and not strikes, you possibly can place the globe again on the bottom, activate the ability, and press Cycle. If you see the blue mild once more, you’ll know every little thing is again to regular.

4. Bonnet Connections

If the bonnet is just not securely positioned on, the globe gained’t rotate, and the yellow mild blinks. An alternate explanation for a defective bonnet connection could also be that the black key on the again of the globe is just not within the slot, and it’s lifting the bonnet.

If, nevertheless, the hot button is in place and the bonnet accurately assembled, but the yellow mild is flashing nonetheless, you might have to:

  • Disconnect the bonnet.
  • Flex the 2 bonnet tabs outwardly.
  • Reattach the bonnet – you’ll comprehend it’s securely in place while you really feel a snap and listen to a ‘click on.’
  • Whereas the bonnet is eliminated, you may as well use a humid fabric to wash the 2 metallic sensors on the left facet of the bonnet.
  • Verify the nightlight connection in case you’re nonetheless encountering the difficulty. There are wires on the underside of the bonnet and in a micro connector. This, in flip, plugs into the circuit board contained in the night time mild housing. All you’ll want to do is push this micro connector into the circuit board to make sure correct connection.
  • The fin of the globe can also catch among the bonnet wires, resulting in the pause of the rotation.
  • It’s additionally really useful to examine if there are any unfastened or pulled wires and safe them by taping them flat towards the bonnet.
Litter-Robot 3 bisque frontLitter-Robot 3 bisque front
Computerized Cat Litter Field for a number of cats

5. Blue Gentle Blinking

Concerning points along with your Litter-Robotic 3, you might also see the blue mild blinking. Earlier than troubleshooting, it’s advisable to:

  • Unplug your energy provide after which watch for 10 seconds.
  • Plug the unit again in and permit it to finish its cleansing cycle.
  • If the sunshine is strong blue, every little thing has reverted to regular.

If the sunshine continues to be blinking, you have to to troubleshoot. Nonetheless, earlier than you proceed, you’ll want to make sure the waste drawer is empty and has a clear liner.

Blue blinking mild: The bag isn’t absolutely inserted within the drawer

A blue blinking mild, however the bag is inserted accurately: The DFI lens is often soiled; wipe them with a fabric.

To start with, you have to to examine your DFI lenses for any obstructions:

  • Flip off your Litter-Robotic and unplug from the ability base, after which you’ll be able to take away the bonnet and globe.
  • Search for extra litter and clear accordingly the place the globe often rests.
  • Search for the inexperienced circuit board throughout the waste port of the bottom.
  • Use a Q-tip to wash the sensor eye gently.
  • Substitute the globe and bonnet whereas guaranteeing the black key from the again of the globe is safe in its slot.
  • Plug your unit again in, energy it on, and press Cycle. After finishing the cleansing cycle, the unit ought to return to its Dwelling place with a strong blue mild on.

If the difficulty persists, you have to to troubleshoot additional:

  • Take away the waste drawer and press the Cycle button.
  • Press Reset twice to abort the cycle and return to the Dwelling place.
  • Whereas eradicating the waste drawer, be sure there isn’t something within the drawer that could be blocking the sensor – during which case you’ll see a strong blue mild.
  • If the drawer is evident, it’s time to name Buyer Service because the base wants repairing.

6. All Three Lights Blinking

You will see that along with your Litter-Robotic, you might encounter one other technical problem that manifests itself by all three lights blinking. (Learn our complete submit devoted to this.) Now, there might be three totally different explanation why this can be occurring, so let’s check out every one among them:

  • There’s extra weight within the unit. Verify the litter degree and guarantee it’s not above the Fill line. For those who take some litter from the globe, hit the Restart button afterward. One other method to take away extra weight is to empty the waste drawer, particularly if it’s getting near full.
  • Verify your energy provide. First, guarantee there is no such thing as a harm to the ability twine and examine that your adapter meets the specs: 15VDC regulated adapter 400mA to 1000mA. For those who’ve plugged your unit into an extension twine, strive switching to a wall socket and see if there’s any distinction.
  • Verify the inner defend or black key in the back of the globe. As a notice, all Litter-Robots bought after February twenty first, 2018, is not going to have an inside defend however, as a substitute, the black key. When not set accurately, both of them may cause disruptions to the biking course of. When the unit is within the Dwelling place, the defend needs to be within the high left nook, and the important thing needs to be positioned appropriately within the groove within the base.
  • Verify the bonnet. It might have to be positioned accurately. Be sure that every of the 4 tabs is appropriately secured, two curved within the again and two on the edges. It’s best to hear a ‘click on’ when that occurs.
  • For those who discover the globe lifting through the cycle course of, it might be as a result of it’s encountering resistance. This implies there might be friction between the plastic of the globe and the bottom, inflicting the magnets within the globe to skip the place sensor, additional resulting in the three blinking lights. A easy answer is to use furnishings polish to the globe’s tracks. Every time you make modifications to the unit, bear in mind to press Reset.

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7. The Recent Restart

If no different troubleshooting methodology works, it’s finest to strive the Recent Restart approach, as prompt by the group at Litter-Robotic. This could allow you to determine and additional talk the difficulty to the Buyer Service group. Right here’s what you’ll want to do:

  • First, press the Energy button and switch the Litter-Robotic off, then unplug the ability provide from the again of the bottom.
  • Disassemble the bonnet and globe by miserable the facet tabs, tilting the bonnet backward, then lifting it up and setting it apart.
  • Whereas within the Dwelling place, additionally rigorously take away the globe.
  • Guarantee the bottom is on agency, degree floor and never pushed towards the wall. The Litter-Robotic should not be leaning on something.
  • Empty the waste drawer although it might not be full.
  • Reassemble the Globe again within the Dwelling place. For those who sense its weight could also be imbalanced, gaze into the litter pocket by the display. Verify for any caught litter, which can throw off the unit throughout biking. Clear the Globe accordingly.
  • When you align it on observe, make sure the litter degree contained in the globe is at or under the raised Fill line.
  • Reassemble the bonnet by aligning the rear tabs within the base. Tilt the bonnet ahead and snap the tabs into place, guaranteeing they’re secured.
  • Additionally, you will want to make sure the black key in the back of the bottom is correctly secured in its pocket.
  • Plug the ability provide again into the bottom and switch the unit on.
  • Your Litter-Robotic ought to now carry out a cleansing cycle. It’s going to rotate to the dump place, previous the Dwelling place to degree the litter inside, after which again to the Dwelling place once more, with a strong blue mild. It’s vital to notice that the Cat Sensor is routinely reset on the finish of every cycle carried out.
  • To manually activate the Cat Sensor, press the globe simply above the doorway utilizing a forward-backward movement after which launch. This could activate the Cat Sensor. You will notice the blue mild going off and the pink one occurring as a substitute – as a simulation of a cat coming into and exiting the unit. Enable the unit the wait time you’ve set it to, regardless if it’s 3, 7, or quarter-hour, and the clear cycle to complete. If the globe returns to the Dwelling place with a strong blue mild, your Litter-Robotic is functioning accurately.

8. Litter-Robotic Turning the Improper Manner

One other problem along with your Litter-Robotic 3 could also be that it could flip the fallacious manner from what it’s alleged to. Suppose you’re confronted along with your Litter-Robotic turning the fallacious manner. In that case, it’s often as a result of one of many following two causes:

  • The difficulty could also be attributable to malfunctioning the circuit board, which can want changing. It’s really useful that you just speak to the Litter-Robotic help group about this.
  • The difficulty could also be attributable to the harness/magnetic sensor. It might be slowly giving out, so as soon as once more, you have to to speak to the Litter-Robotic help group and see if you’ll want to change it.

9. Litter-Robotic Corridor Impact Sensor

The Corridor Impact Sensor is an integral a part of the Litter-Robotic, and the core expertise makes it such an clever machine.

  • The Corridor Impact Sensor is a part of the Wiring Harness and is just offered along with it.
  • We’ve talked earlier than concerning the three lights blinking. Suppose you’ve checked the voltage of the ability provide and the set screw on the motor, and the difficulty persists. In that case, it comes all the way down to the Corridor Impact Sensor, which can want changing.

If you end up in want of changing the Wiring Harness system, relaxation assured it’s a straightforward course of so long as you observe these steps:

1. Opening the Management Panel

  • Make it possible for, to begin with, you narrow off all energy out of your Litter-Robotic by unplugging the machine.
  • Take away the Bonnet, Globe, and Waste Drawer.
  • On the highest of the bottom, known as the bezel, you can see 5 screws – unscrew them to take away the highest.

2. Look For the Circuit Board and Sensors

  • Raise the bezel through the use of needle-nose pliers.
  • You’ll now see the Corridor Impact Sensors, the circuit board, and the motor.
  • You’ll discover 3 connectors on the motherboard – gently unplug them.
  • The motor may also have 2 connectors – unplug them after which take away the motor.
  • Chances are you’ll discover tape holding the Circuit Board and Keypad in place – take away it with out second ideas.
  • Discover and take away the wire locker.

3. Opening the Base

  • The subsequent step is to show the bottom the wrong way up whereas guaranteeing the management panel has no unfastened components inside.
  • You’ll discover 9 screws right here – take away them.

4. Eradicating the Total Harness

Earlier than you undergo this course of, be sure to take a psychological notice of how the wiring on the Litter-Robotic was made. Higher but, take a photograph of all the electrical association so that you’ll have one thing to show to while you assemble again the machine.

  • Use the pliers from earlier than and punctiliously take away the Energy Jack.
  • The blue and black wires signify the Cat Sensor’s connector – unplug them.
  • The purple and black wires signify the Bonnet’s wires – unplug them.
  • The pink and black wires signify the Battery wires – gently take away them.

5. Putting in the New Wiring Harness

  • Plug again within the blue and black wires representing the Cat Sensors.
  • Move the pink and black wires, representing the battery wires within the small gap.
  • Plug again within the white and black wires representing the Energy Jack Connector.
  • Plug again within the purple and black wires representing the Bonnet’s connectors.
  • Move the Corridor Impact Sensor by the Management Panel gap.

6. Putting in Again the Management Panel

  • Be sure that all wires go underneath the Motor.
  • Clip again the Wire Locker.
  • Set up the motor and take note of the wiring: pink with inexperienced and white with brown.
  • Set up the plastic piece with the Corridor Impact Sensor in place.
  • Safe the Corridor Impact Sensor by including a chunk of tape.
  • Plug again these 3 preliminary connectors on the Circuit Board.

7. Closing the Unit Again

  • Clip again the principle board on the plastic panel.
  • Screw again all of the preliminary 5 screws whereas guaranteeing all of the wires are plugged in securely.
  • Screw again the 9 screws on the again of the bottom from earlier on.

8. Plug It Again It and Give It a Run

  • When you’ve reassembled the unit, be sure to additionally set up the Globe.
  • Plug the ability provide again in.
  • If it doesn’t energy up routinely, press the Energy Button.
  • Let the unit cycle and observe its program.

10. Litter-Robotic Gained’t Cycle Robotically

Suppose you discover your Litter-Robotic gained’t cycle routinely, and the yellow mild gained’t flip off. In that case, it’s most definitely as a result of it entered Sleep Mode. This mode has been created so that you can have some peace and quiet for eight hours, particularly if the Litter-Robotic is positioned someplace the place, at occasions, you require no disturbance.

When you set the Sleep Mode on, it is not going to cycle routinely for 8 hours straight. Nonetheless, as soon as these 8 hours are carried out, a Clear Cycle will start. Press and maintain the Cycle button to exit the Sleep Mode till the yellow mild turns off.

11.  Litter-Robotic Gained’t Cycle Robotically, Doesn’t Detect the Cat

The Litter-Robotic Cat Sensor is created for the Litter-Robotic to know when the cat enters and exits the unit. Each time the unit is turned on, the Cat Sensor measures the burden of the unit and detects if there are any modifications to it.

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Urgent the Reset Button each time you modify the burden of the Litter-Robotic will allow it to know that one thing has modified. It’s really useful that you just press the Reset Button in any of those circumstances:

  • You’ve emptied the Waste Drawer;
  • You’ve cleaned the unit;
  • You’ve moved the Litter-Robotic.

When you press the Reset Button, the blue mild will flash, and the Cat Sensor might be reset and reactivated.

The Cat Sensor’s regular functioning could also be affected everytime you:

  • Place the Litter-Robotic on an uneven floor, towards the wall or on the carpet;
  • You haven’t stuffed the Litter-Robotic with sufficient litter to satisfy the raised Fill Line;
  • Your cat weighs lower than 5 lbs;

When the Litter-Robotic doesn’t detect your cat, carry out these fast checks:

  • Have a look at the show in your unit. If each the blue and yellow lights are on, the unit is in Sleep Mode.
  • For those who discover a unclean litter field and the sunshine doesn’t change from blue to pink when the cat is inside, then the Cat Sensor didn’t accurately detect your cat. Check this by urgent the Cycle button, so the unit can carry out a Clear Cycle. Afterward, it ought to merely return to the Dwelling place with a strong blue mild on, indicating that every little thing is working usually. You possibly can then press the Reset button, which is able to make the blue mild blink and which verify the Cat Sensor has been reset.
  • You possibly can then check the Cat Sensor by urgent again and away on high of the entry unit in the direction of the again of the unit. The blue mild ought to flip pink as if the unit registered your cat is inside. If it does, it’s an incredible signal. Press the Reset button, and the unit will return to its blue standby mild. If the sunshine didn’t flip pink, your Cat Sensor didn’t really feel the strain you utilized, so that you’ll have to carry out a Onerous Reset.
  • To carry out a Onerous Reset, make sure the globe is within the Dwelling place, and there’s a strong blue mild on. Take away the ability provide from the again and wait 10 seconds, after which you’ll be able to plug it again in. Now you can permit the unit to finish a Clear Cycle, then press and maintain the Cycle button for five seconds. Each the blue and yellow lights will activate – now press and maintain the Cycle button for five seconds. This may flip the yellow mild off whereas the blue mild stays on. Now you can activate the Cat Sensor by urgent down and away on the unit entryway in the direction of the again. The pink mild ought to come on now – if it does, it’s an incredible signal. Enable the unit to complete its Clear Cycle. As soon as within the Dwelling place once more, the unit might be reset. If the pink mild didn’t activate, it’s really useful that you just contact Buyer Service.

12. Litter-Robotic Will get ‘Caught.’

It could possibly additionally occur sometimes when your Litter-Robotic will get ‘caught.’ In case this occurs, one of many following eventualities could apply:

  • There could also be an excessive amount of litter within the Globe;
  • The kind/model of litter is heavier than the common litter. On this case, you possibly can put rather less than you’ll sometimes do with common litter – fill in just under the Fill Line. In case your litter is common, put in simply sufficient so it’s under the raised Fill line or reaching this degree.

13. Litter-Robotic Is Dumping Clear Litter

In case this occurs, it’s best to know that most definitely there’s an excessive amount of litter within the globe. So scoop some out, and while you fill within the unit the subsequent time, make sure the litter degree is at or under the raised Fill Line.

14. The Waste Contained in the Litter-Robotic Sticks

For those who observe the waste sticking, you possibly can modify the Litter-Robotic Wait Time setting to accommodate your litter – you are able to do so by reducing or rising it.

The Wait Time is the elapsed time between the second your cat exits the globe and the unit begins a Clear Cycle. It may be set for 3, 7, or quarter-hour, though the default Wait Time is 7 minutes.

If you scale back the Wait Time:

  • You’ll have the prospect to cut back disagreeable odors;
  • Or scale back the time that litter is on the market to different pets as nicely;
  • You might also scale back cleansing effectiveness if the litter lacks sufficient time to clump.

Alternatively, you may as well lengthen the Wait Time while you’re utilizing lower-quality litter that wants extra time to clump up;

To arrange the Wait Time:

  • Press and maintain the Empty button for about 5 seconds. One of many lights will begin flashing, indicating the present setting for the Wait Time.
  • Use the Reset Button to change to the next setting: blue for 3 minutes, yellow for 7 minutes, and pink for quarter-hour.
  • Press and maintain the Empty button to avoid wasting the setting you chose. The blue mild will blink to verify your selection, then return to its strong standby place.

All in all, these are the most typical points you possibly can encounter when proudly owning the Litter-Robotic 3. In fact, they might or could not happen. Nonetheless, by figuring out these steps talked about above, you’ll be capable to efficiently get out of any disagreeable scenario which will come up.


Hello, I’m Jenny Dean, creator of Floppycats! Ever since my Aunt received the primary Ragdoll cat in our household, I’ve liked the breed. Impressed by my childhood Ragdoll cat, Rags, I created Floppycats to attach, share and encourage different Ragdoll cat lovers world wide,




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