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One lot (#22853) of Viva Duck for Canines (Floor), Viva Duck for Canines (Chunked), Viva Duck for Cats, and Viva Pure Duck (for cats and canines) has been recalled as a result of potential contamination of Salmonella and Listeria Monocytogenes.
In accordance with Viva, the recalled merchandise had been shipped to 1,500+ clients and the recall occurred in response to 1 buyer complaining to the Meals and Drug Administration (FDA) about this particular lot.
In a assertion, Viva wrote, “The FDA then collected a pattern from the buyer’s residence for testing.”
After receiving the criticism, Viva retested a retention pattern from the recalled lot with an accredited 3d occasion laboratory. They stated they’ve determined to proceed monitoring the scenario after reviewing the check outcomes of the pattern and seeing no further complaints from the opposite 1500+ customers.
Viva began transport the lot out on October 24, 2023, with the final ship out taking place on December 06, 2023.
And based on them, no different merchandise aside from the abovementioned duck meals recipes are affected by this recall.
To handle this situation, Viva shared, “We’ve got already carried out an in depth root-cause evaluation in our USDA facility to make sure we proceed to exceed the very best business meals security requirements & are dedicated to persevering with to push the boundaries for the way secure, contemporary pet meals is made.”
Fortunately, there are not any stories on sickness in each people and pets.
Viva had despatched a direct discover to its customers’ e mail relating to the recall and some directions on easy methods to correctly deal with the merchandise.
It advised its clients to verify the lot code printed on the aspect of the product bundle that claims Lot #22853, take a photograph of the remaining product, and fill out the response type despatched to their e mail.
Afterwards, costumers had been instructed to soundly dispose the recalled product, in order that no different human or animal can entry it. The corporate additionally tells its clients NOT to promote or donate the merchandise.
For another questions or considerations, please e mail [email protected] or name/textual content the Viva staff at 919-371-8882, from Monday to Friday at 9:00 AM-5:00 PM EST.
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